Return Policy

If for any reason you are unhappy with your order, you can return it within 15 days from receipt for a full refund.

Artwork must be returned to Duael Designs LLC in perfect condition.

You are responsible for the return shipping.

We recommend re-using the original package materials.

Use the Returned Merchandise Authorization Form (RMA), included with your purchase invoice, and indicate your reasons for returning the item(s).

Damaged goods need to be returned within the same 15 day window. Indicate the damage on the RMA Form.

We will assume that you wish to have the damaged item(s) replaced unless you indicate otherwise on the RMA Form.